Warranty


SMRTFT Warranty & Protection Policy

Effective Date: October 25, 2023

At SMRTFT, we believe your strength gear should work as hard as you do — and be backed by a warranty that respects real-life use. That’s why we built a protection plan that goes beyond industry norms.

Included with Every Order: 2-Year Limited Warranty

Every SMRTFT dumbbell and stand includes a 2-year limited warranty, covering:

  • Defects in materials and workmanship

  • Mechanical failures under normal residential use

  • Malfunctions in the adjustment or locking systems

Not covered: accidental damage, cosmetic wear, commercial or institutional use, or damage from impact with hard surfaces.


SMRTCARE — Extended Protection Membership (Optional)

For added confidence, SMRTCARE offers extended coverage at a one-time flat rate — designed for real-world training and real support.

Membership Options:

  • SMRTCARE 3-Year Plan: +1 year ($29.95)

  • SMRTCARE 5-Year Plan: +3 years ($69.95)

Already purchased? Email support@smrtft.com with proof of purchase to upgrade coverage.

 

SMRTCARE Includes:

  • Extended warranty (3 or 5 years total)

  • Drop-Safe Guarantee: one-time replacement if dropped ≤12" on rubber flooring

  • Free shipping on your first approved replacement

  • Priority access to replacement parts

  • 48-hour claim response via our support portal


Shipping Protection (Optional at Checkout)

Covers:

  • Lost or stolen packages

  • Items damaged in transit

All claims are handled immediately, no long waits.


What to Expect with SMRTFT Protection

  • Dropped it? If covered under Drop-Safe, we’ll replace your product — fast. If not covered, we’ll offer discounted replacement options for members.

  • Submitting a claim? Expect a response within 48 business hours. We’ll resolve it with parts or full replacement.

  • Worried about return shipping? We cover shipping for your first approved replacement under SMRTCARE.

How SMRTFT Protection Stands Out

Other brands often void coverage after a single drop. We don’t think that’s how real training works. SMRTCARE offers fair, fast protection built for real-world use.

Built for Real Training. Backed by Real Protection.

We’ve built our protection around one idea: make it simple, make it fair. No confusing terms. No buried fine print. Your gear is covered — and if something goes wrong, we’ll make it right.

Fraud Protection Notice

SMRTFT reserves the right to review, investigate, and deny any claim suspected of abuse, misrepresentation, or fraud. Warranty coverage may be voided at our sole discretion if fraudulent activity is identified.

Limitations & Legal Disclaimer

This warranty is the only express warranty provided by SMRTFT and supersedes all prior representations. Our responsibility is limited solely to the repair or replacement of defective products. In no case shall SMRTFT’s liability exceed the original purchase price.
We are not liable for any indirect, incidental, or consequential damages. This warranty is valid only in the United States.
No employee, reseller, or agent may modify this warranty. Implied warranties — including merchantability or fitness for a particular purpose — are limited to the duration of this express warranty unless prohibited by law. Some states do not allow such limitations, so certain terms may not apply to you.